site visitors place an order, you will be notified by email, regardless
of whether or not you utilize online or offline payment processing. These
orders are also data based on the system so that you may view the invoice
for that order at any time.
If you are
using the offline credit card processing method, this is where you will
retrieve order details and credit card information for your purchases.
Online processing DOES NOT display credit card information.
the order retrieval data, select “View Online Orders/Invoices”
from the Shopping Cart module menu. This will first display the “Search
Orders” dialog section.
This will allow you to search and sort your invoice data in any fashion
that you wish. You can even display invoice data based on keywords within
the invoice such as customer name and phone number. Once you commit your
search query, the relevant query details will be returned.
At this point you may choose to view individual invoice details, download
the current results to a semi-colon delimited .CSV file or print the results.
You will wish to view the individual invoice data in order to retrieve
credit card data if you are using offline processing.
the invoice details you also have the option to print the details and/or
purge the invoice record from your shopping cart invoices database table.
The purge option will simply remove the invoice from appearing within
future searches but will not completely remove the record from the table.
The purged data can be viewed again by downloading the .CSV data.
Order invoices have the option to “Close” an order for accurate
order fulfillment tracking and accounting
does the order status mean?
“Closed” orders are orders that have been credit card processed
and complete. Any “Pending” orders are carts where customers
either abandoned the order or it is a check/money order. The “Sent”
status indicates this order was sent to credit card processing, but has
gone no further.